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Smart Cities Deliver Good Governance

When the American architect Franky Lloyd Wright wrote, “Maybe we can show government how to operate better as a result of better architecture,” he could have easily referred to how a 21st-century smart...

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Top 5 Use Cases for UC in Public Sector in 2023

Unified Communications (UC) has emerged as a vital technology framework that provides a seamless and efficient communication experience for businesses and organizations. In the public sector, UC has...

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The State of Unified Communications in the Public Sector 2023

Unified Communications (UC) technology has become increasingly popular in recent years, providing a platform for seamless and efficient communication and collaboration across multiple channels. In the...

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Building a Business Case for UC in the Public Sector

The public sector is often thought of as slow to adapt to new technologies, but with the rise of digital transformation, this is no longer the case. One technology that has become increasingly popular...

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UC in the Public Sector Case Study: Zoom and New Zealand Trade and Enterprise

For public sector companies, few things are more important than building an effective environment for consistent communication and collaboration. The better teams can work together, the faster they can...

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UC in the Public Sector Case Study: Avaya and Dauphin County

Though many public sector organisations have been facing an increasing need to digitally transform for several years now, the demand for innovation exploded in the last few years. When the pandemic...

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UC in Public Sector Case Study: RingCentral and Thanet District Council

Legacy communication systems can pose a significant problem to today’s public sector teams. Not only are they expensive to maintain and use, but they often cause issues with productivity, efficiency,...

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Mitel Achieves Fourth Successive Sourcewell Contract

Mitel has announced it has secured a fourth successive contract with Sourcewell, extending its business relationship to 14 years. The contract means that Sourcewell, a trusted service cooperative — and...

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Why Bing Chat Enterprise is so Security-Focused

While Microsoft’s premier AI-powered productivity tool, Copilot, understandably took centre stage at this year’s Microsoft Inspire with its game-changing arrival into our work lives hurrying ever...

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Spectralink Boosts Frontline Worker Productivity with Next-Gen Handsets

Spectralink has launched its new series of next-gen handsets to boost frontline worker productivity, security and safety. The three-model S series complements Spectralink’s portfolio of Digital...

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EU Commission’s Microsoft Use Allegedly Violates Privacy Rules

The European Commission’s use of Microsoft 365 software has come under scrutiny by the EU’s privacy watchdog. As first reported by Reuters, the Commission’s leveraging of Microsoft allegedly breaches...

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UK and US Sign First-Of-Its-Kind Agreement On AI Safety

The UK and US governments have formally agreed to collaborate on AI safety and research. Signed by US Commerce Secretary Gina Raimondo and UK Technology Secretary Michelle Donelan, the partnership...

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New Senate Bill would Require Zoom and Teams to be Interoperable

The US Senate has proposed a new bill requiring UC and collaboration platforms used by the US federal government to be more secure and interoperable, including Zoom and Microsoft Teams. As first shared...

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How This Environmental Services Firm Offers A Roadmap For Microsoft Teams...

As technology continues to accelerate in its functionality and flexibility, it also accelerates in its complexity. That’s why sharing best practices and strategies and learning from past challenges and...

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Zoom’s AI Companion Receives FedRAMP OK For Government Use

Zoom‘s AI Companion solution has received FedRAMP authorisation, complementing Zoom for Government’s list of authorised solutions. Zoom has announced that its AI Companion has received authorisation...

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Mattermost For Microsoft Teams Launches To Boost Vital Service Organisations

Mattermost has extended its Microsoft Teams and Microsoft 365 offerings to accelerate mission-critical workflows in vital services and government organisations. Mattermost, a leading collaboration...

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