The State of Unified Communications in the Public Sector 2023
Unified Communications (UC) technology has become increasingly popular in recent years, providing a platform for seamless and efficient communication and collaboration across multiple channels. In the...
View ArticleBuilding a Business Case for UC in the Public Sector
The public sector is often thought of as slow to adapt to new technologies, but with the rise of digital transformation, this is no longer the case. One technology that has become increasingly popular...
View ArticleUC in the Public Sector Case Study: Zoom and New Zealand Trade and Enterprise
For public sector companies, few things are more important than building an effective environment for consistent communication and collaboration. The better teams can work together, the faster they can...
View ArticleUC in the Public Sector Case Study: Avaya and Dauphin County
Though many public sector organisations have been facing an increasing need to digitally transform for several years now, the demand for innovation exploded in the last few years. When the pandemic...
View ArticleUC in Public Sector Case Study: RingCentral and Thanet District Council
Legacy communication systems can pose a significant problem to today’s public sector teams. Not only are they expensive to maintain and use, but they often cause issues with productivity, efficiency,...
View ArticleMitel Achieves Fourth Successive Sourcewell Contract
Mitel has announced it has secured a fourth successive contract with Sourcewell, extending its business relationship to 14 years. The contract means that Sourcewell, a trusted service cooperative — and...
View ArticleWhy Bing Chat Enterprise is so Security-Focused
While Microsoft’s premier AI-powered productivity tool, Copilot, understandably took centre stage at this year’s Microsoft Inspire with its game-changing arrival into our work lives hurrying ever...
View ArticleSpectralink Boosts Frontline Worker Productivity with Next-Gen Handsets
Spectralink has launched its new series of next-gen handsets to boost frontline worker productivity, security and safety. The three-model S series complements Spectralink’s portfolio of Digital...
View ArticleEU Commission’s Microsoft Use Allegedly Violates Privacy Rules
The European Commission’s use of Microsoft 365 software has come under scrutiny by the EU’s privacy watchdog. As first reported by Reuters, the Commission’s leveraging of Microsoft allegedly breaches...
View ArticleUK and US Sign First-Of-Its-Kind Agreement On AI Safety
The UK and US governments have formally agreed to collaborate on AI safety and research. Signed by US Commerce Secretary Gina Raimondo and UK Technology Secretary Michelle Donelan, the partnership...
View ArticleNew Senate Bill would Require Zoom and Teams to be Interoperable
The US Senate has proposed a new bill requiring UC and collaboration platforms used by the US federal government to be more secure and interoperable, including Zoom and Microsoft Teams. As first shared...
View ArticleHow This Environmental Services Firm Offers A Roadmap For Microsoft Teams...
As technology continues to accelerate in its functionality and flexibility, it also accelerates in its complexity. That’s why sharing best practices and strategies and learning from past challenges and...
View ArticleZoom’s AI Companion Receives FedRAMP OK For Government Use
Zoom‘s AI Companion solution has received FedRAMP authorisation, complementing Zoom for Government’s list of authorised solutions. Zoom has announced that its AI Companion has received authorisation...
View ArticleMattermost For Microsoft Teams Launches To Boost Vital Service Organisations
Mattermost has extended its Microsoft Teams and Microsoft 365 offerings to accelerate mission-critical workflows in vital services and government organisations. Mattermost, a leading collaboration...
View ArticleHow The Queen Elizabeth II Centre Reigns Supreme In AV Support
When your name is affiliated with the longest-serving UK monarch in history, there’s a lot of pressure to deliver a royal experience. That’s one of the underlying challenges for every employee at The...
View ArticleIT Leadership: How AI Can Evolve The Charity Sector And Digital...
Over the past two years, AI has produced myriad use cases that span many different industries. However, the passage of time has also opened up applications for the landmark technology unique to each...
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